What is a snail mail subscription?
- A snail mail subscription is a monthly delivery of an untracked stamped envelope contained with goodies. The idea being, it’s a chance to embrace the slower things in life. All the while celebrating the lost art of letter writing, the kind that delivers an enchanting experience to your mailbox.
Starting from the beginning of our story, our subscription delivers you a new chapter of the story in the style of personal correspondence every month, complete with charming little surprises tucked inside, all sealed and stamped the old-fashioned way. - Click here to learn how to fill your mailbox with grown-up fairy magic
- Click here to learn how to transform your child into a Pixie Pal
What’s included in my Enchanted Messenger subscription?
- Each month you will receive a colourful envelope that includes:
A chapter of the story in the style of personal correspondence (3-4pgs)
And 1-2 of the following:
- Companion archives - an extra paper good that makes the story more immersive (e.g. piece of a map, secret messages, notes from other characters).
- Fairy gift – tiny treasures such as stickers, wax seals, small artworks. - Click here to fill your mailbox with grown-up fairy magic
What’s included in my Pixie Post subscription?
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Each month you will receive a colourful envelope that includes:
A chapter of the story in the style of personal correspondence (2-3pgs chapter book style)
And 1-2 of the following:
- Companion archives - an extra paper good that makes the story more immersive (e.g. piece of a map, notes from other characters).
- Screen-free activity that supports the story*
- Fairy gift* All materials are supplied but access to scissors, glue, paper, tape and colouring pencils will improve the experience.
- Click here to transform your child into a Pixie Pal
What’s the difference between Pixie Post and Enchanted Messenger?
- Both are monthly mail subscription programs where each subscriber receives a beautifully curated envelope featuring a magical piece of the story in the style of personal correspondence.
Pixie Post is a child-friendly version for parents who want to nurture their children’s imagination and love of reading but struggle to find screen-free activities that feel engaging and magical. Alongside the child-friendly story, they will receive a combination of companion archives, screen-free activities that supports the story, and/or a fairy gift
Click here for your screen free solution for adding whimsy to their day.- Enchanted Messenger is for adults who love reading and are looking for little reminders that the world is still enchanted. Alongside the story that grows every month you will receive a combination of companion archives and/or a fairy gift.
Click here for grown up magic
Is Pixie Post suitable for all ages?
- Designed for the strongest of believers, every Pixie Post letter is crafted with care and a sprinkle of magic to ensure it’s perfectly suited for young readers (suggest age 6-10) and stays within a G-rated realm. There are no mature themes or language, only imaginative fun. It is written in the style of a chapter book and is best experienced when read with adult and child depending on their reading level.
That said, every child is wonderfully unique, so we suggest parents read along or take a quick peek at each delivery first, just to make sure it’s the right fit for your little pixie.
Click here to learn more
When will I get my letter?
- Delivery of your enchanted mail is based on the date that you subscribe.
- Your Enchanted Messenger sends out all letters within the first week of every month. Sign up by the end of the month to be included in the next delivery. For example, join by June 30th to receive July’s letter.
- If you join after the end of the month, don’t worry! Magic just takes time to prepare. Your first letter will flutter in with the following month’s post.
- All letters are mailed from Brisbane, Australia via regular post (untracked) at the beginning of every month.
- If you live in Australia, letters generally arrive in major cities within 2 weeks.
- International letters can take 3-4 weeks to arrive
- Part of the fun of snail mail and the lost art of letter writing is embracing not knowing exactly when you’ll receive your magical letter. We’ll email you each month when all letters have been mailed out, and we suggest keeping an eye on your mailbox for a colourful envelope towards the end of each month.
- Ready to join Enchanted Messenger and get access to grown up magic – click here
- Ready to transform your child into a Pixie Pal – click here
My order didn’t arrive, what do I do?
- If you haven’t received your letter within 4 weeks of being notified of posting, please get in contact with us via Enchantedmessengermail@gmail.com
Can I change my address?
- You can update your address and payment details in your customer portal. If you accidentally made a mistake with your address, don’t stress! Please update it in your customer portal under your account and let us know via email, Enchantedmessengermail@gmail.com so make the right mailbox magical.
How do I manage my subscription?
- You can pause or cancel your subscription at any time through your customer portal. If you’ve already been charged for that month’s but cancel before its arrival, you will still receive that month’s letter.
Help! I signed up to the wrong subscription
- If you accidently signed up to Pixie Post (child friendly version) when you wanted the Enchanted Messenger (adult friendly version) or vice versa don’t worry! Send us an email at Enchantedmessengermail@gmail.com and we’ll make sure you get the right enchanted letter.
When will I be charged?
- After your first purchase, your subscription will renew on the 15th of every month.
If a payment fails, don’t worry, we’ll try again before your subscription is cancelled.
Do you use AI?
- Enchanted Messenger is about human to human connection and fairy to human connection. No AI is used in the creation of any product or letter you receive. In support of the artist community, any images not created by us have been purchased from a stock image company that doesn’t allow AI generated content.
- Click here to learn how to fill your mailbox with grown-up fairy magic
- Click here to learn how to transform your child into a Pixie Pal